17 March 2020: Coronavirus – Company Statement

17 March 2020: Coronavirus – Company Statement

 

We understand that there is uncertainty over what will ensue over the coming months owing to the steady spread of the COVID-19 virus. We would like to assure you that we are closely monitoring developments and have plans in place to mitigate any potential disruption to our service, to ensure that you are receiving the best level of care possible in light of current circumstances.

As a business we have made the collective decision that we will run business as normal with a key change:

Until further notice, meetings will be conducted via telephone or video conference.

To minimise potential exposure to our most at-risk clients and based on the Government’s advice to ‘avoid non-essential contact’, as of Monday 23 March we will not be facilitating face-to-face meetings. If you have a face-to-face meeting that has been scheduled over the next few weeks, we will be in touch in due course to organise the best method of contact.

The health and safety of our clients and colleagues is always our top priority and we are following all safety advice and precautions as recommended by the UK’s Department of Health and Social Care. We are happy to confirm that no-one within the Milford and Dormor Financial Planning team has been diagnosed, nor is displaying any symptoms of the virus at this time.

In the unfortunate event that this situation were to change, or that the Government makes a decision to temporarily close business premises, we have contingencies in place that will allow the team to continue business as normal, working remotely from their homes or a place of isolation.

We will continue to follow updates and guidance provided by the UK Government and health authorities and will continue to monitor the impacts on the UK and Global financial markets.

We are committed to remaining on the front foot and can assure you that our phone lines will always be answered, and emails responded to for any queries you may have.

In the meantime, we wish you all safe and good health.